Authorised Dahua Distributor — Royal Road, Coromandel
Our helpdesk is staffed by qualified service engineers who will take details of the issue and provide a rapid response.
A range of maintenance and emergency service options are available and are tailored to meet the specific requirements of a site as well as the working environment. We also offer this service for comparable systems not installed by us, in circumstances where customers are not experiencing the quality or level of service required.
Whilst many suppliers allow lengthy system outages, our team rectifies more than 90% of faults during the first visit. This means that customers are not without their systems or parts of systems for any significant length of time.
We can get your equipment back in service quickly to minimize your downtime and at the same time save you and your company money. We have been doing CCTV surveillance equipment repairs for over 5 years and are very familiar with all major brands.
Preventative maintenance is an essential part of ensuring continuous surveillance and helps to deter break-ins, theft and the overall security of the area(s) being monitored.
Any technical scheduled maintenance must be carried out by trained service engineers to reduce the probability of a malfunction or failure.
CCTV system maintenance is usually carried out whilst all devices are still in operation to avoid any lapses in surveillance.
Beyond design and installation, we offer a complete after-sales service. This regular programme of checks ensures that systems continue to perform optimally and extends the operational working life.
System design and product recommendation are important elements in achieving our objective to provide you with the very best, long-term solution. We maintain a product range that includes high-quality, well-proven and tested systems.
Our technical team is ready to assist you with system repairs, emergency maintenance, or routine service checks.